Cart

Your cart is empty

Returns and Exchanges

Return Policy

We have a 21-day return policy, which means you have 21 days after receiving your item to request a return.  The return window begins on the date that is displayed on the tracking number as being delivered.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at support@bluebisonapparel.com If your return is accepted, we’ll send you a return shipping label (however returns are paid in part by the customer, unless the item was faulty), as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

Sale Items

Items that are purchased during a sale are not eligible for a return, exchange, or refund.  Please note that ALL sale items are final sale.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.  Please note that any returned items that are accepted for a refund will be deducted the shipping cost from the package going out AND the returned prepaid label.  Thanks for understanding.

Refund on incorrect address (Returned to sender)
When an order is returned to us due to insufficient address information, a refund can be issued but unfortunately due to customer fault, the full amount (Shipping) is excluded.

2025 Market Lineup

Park Silly Market

Sundays 10am - 5pm
June 1, 8, 15, 22, 29
July 13, 20
August 31
September 7 14, 21
More Info

Salt Lake City Farmers Market

Saturdays
June 7 - October 25
8am - 2pm
Pioneer Park
More Info

SpringFree Blue Grass Festival

Vail Colorado
May 23 - May 25
Fri 3pm - 10pm
Sat 11am - 10pm
Sun 11am - 8pm
More Info

Utah Pride Festival

Salt Lake City | Liberty Square
June 7 11am - 10:30pm
June 8 Noon - 7pm
More Info

Denver Pride Festival

June 28 11am - 7pm
June 29 10am - 6pm
We will be at booth F13-F14
More Info

Snowbird Oktoberfest

Snowbird Ski Resort

August 9 - October 12

Every Saturday & Sunday

More Info

Swiss Days

Midway Utah
August 29 8am - 8pm
August 30 8am - 7pm
More Info